LEGAL
At iLeader Coaching Platform, a product of Besage.ai, Inc., we are deeply committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our AI/ML-based leadership coaching services and experiential learning platform. We aim to be transparent in how we handle your data and ensure your trust is upheld throughout your journey with us.
Personal Information: When you create an account with us, we collect personal information such as your name, email address, date of birth, location, and occupation. This information is necessary for the creation and maintenance of your account and for providing services.
Usage Data: We collect data on how you interact with the app, including but not limited to content generation, your progress in your self-determined goals, and interactions with our AI-coach, role playing, and gamified experiences. This data helps us enhance your experience and improve our services. Your individual data is not shared with the organization hiring our iLeader Coaching platform. Data is only provided anonymized and grouped for reporting and analysis.
Conversations and Goal-Setting Data: When you engage with the AI-coach, your conversations and any self-determined goals will be stored in the system. However, you retain full control over this information and may delete any or all stored conversations, goals, or data at your discretion. In addition, all information on the experiential learning platform can also be deleted as necessary.
To Provide and Improve Services: We use your personal information and interactions with the app to deliver personalized AI-based coaching services and improve the overall app experience. This includes using anonymous, aggregate data to enhance the performance of our AI/ML models and ensure the best possible results for users.
To Communicate: Your email or WhatsApp number may be used to send you updates on your progress and notifications, as well as information determined by the Organization — in the case of B2B-dependent accounts. You can always choose to opt out of marketing communications by following the unsubscribe instructions.
To Analyze and Enhance User Experience: Usage data and interactions with the app help us understand user behavior and make informed decisions on how to improve app features and functionality. We will never share detailed information about your specific goals or private conversations between you and the AI-coach.
We are committed to ensuring that your personal information and conversations remain confidential and secure. All data, including conversations, goals, and personal information, is encrypted using industry-standard encryption protocols, both at rest and in transit.
While we employ rigorous security measures, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we work diligently to protect your data, we cannot guarantee its absolute security.
We do not sell, trade, or transfer your personal information to third parties except:
Trusted Third-Party Service Providers: These partners assist us in operating our app, conducting business, or delivering services. Any third parties we work with are required to keep your information confidential and secure.
Legal Compliance and Protection: We may release your information to comply with legal obligations, enforce our site policies, or protect our rights, property, or safety, or the rights of others.
We ensure that all personal and usage data provided for operational purposes are de-identified and anonymized to protect your identity.
Access and Correction: You have the right to access and correct any personal information stored by us. If you need to update your details, you can do so through your account settings or by contacting our support team.
Deletion of Data: You can request the deletion of your personal data, including any conversations, memory, and goal data stored in the app. Your request will be processed promptly, and any deletions will be irreversible, with no retained copies stored by us.
Opt-Out of Communication: If you no longer wish to receive promotional emails, you can opt out by following the unsubscribe link provided in each email.
We understand the sensitive nature of your conversations with the AI-coach. All interactions, including goals set and progress tracked, as well as sessions on the experiential learning platform within the app, are encrypted and stored securely. However, we will never disclose specific details of your conversations or personal goals to any third party. While we may analyze overall progress at an aggregate level to improve our services, individual insights are entirely private. You have full control over this data and can delete conversations, goals, or memories at any time, directly from your account.
Our app may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to read their policies if you choose to access their services.
We may update this privacy policy from time to time to reflect changes in our practices or for legal or regulatory reasons. All updates will be posted on this page, and we encourage you to review it regularly to stay informed.
If you have any questions, concerns, or requests regarding this privacy policy, please reach out to our CEO at elizabeth@besage.ai.